NCC Monitors Products PromotionNCC Monitors Products Promotion
The Nigerian Communications Commission, NCC has directed that before
embarking on any major promotions, all telephone operators would now be
required to submit an impact analysis of such promotions on their
networks with respect to compliance with Key Performance Indicators
(KPIs) as set by the Commission. They will also be required to state
the duration of such promotions.
The announcement came along with a statement by the Commission that it
has lifted the June 14, 2007 ban placed on MTN and Celtel (now Zain)
for unacceptable level of compliance to the Key Performance Indicators
on quality of service at the time.
The Commission said while it is not its intention to micro-manage any
operator's business, it is its primary responsibility to protect the
consumer and ensure that services are provided at optimum quality.
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