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NCC Monitors Products Promotion

NCC Monitors  Products Promotion

The Nigerian Communications Commission, NCC has directed that before embarking on any major promotions, all telephone operators would now be required to submit an impact analysis of such promotions on their networks with respect to compliance with Key Performance Indicators (KPIs) as set by the Commission. They will also be required to state the duration of such promotions.
The announcement came along with a statement by the Commission that it has lifted the June 14, 2007 ban placed on MTN and Celtel (now Zain) for unacceptable level of compliance to the Key Performance Indicators on quality of service at the time.
The Commission said while it is not its intention to micro-manage any operator's business, it is its primary responsibility to protect the consumer and ensure that services are provided at optimum quality.





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